Privacy Policy

i8CLOUD Consulting ("we", "us", or "our") is committed to protecting the personal information of everyone who visits our website or engages with our services. This Privacy Policy explains what data we collect, how we use it, and what rights you have over it.

1. Who We Are

i8CLOUD Consulting is an ERP consulting firm with offices in Houston (USA), Lucknow (India), and Bhubaneswar (India). We provide Workday and Odoo implementation, support, and advisory services to enterprise clients globally. If you have any questions about this policy, you can reach us at [email protected].

2. Information We Collect

We collect information in the following ways:

• Information you provide directly -- your name, email address, company name, and any details you submit through our contact form or when requesting a demo
• Information collected automatically -- when you visit our website, we may collect technical data such as your IP address, browser type, pages visited, and time spent on pages, typically through cookies and analytics tools
• Information from correspondence -- if you contact us by email, we retain records of that correspondence

We do not collect sensitive personal data (such as financial account details, health information, or government identification numbers) through our website.

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and contact form submissions
• Arrange and conduct product demonstrations
• Send relevant updates about our services, where you have consented
• Improve our website and understand how visitors use it
• Meet our legal and compliance obligations

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Legal Basis for Processing

Where applicable under data protection law (including the GDPR), we process your personal data on the following grounds: your consent (where given), the performance of a contract or pre-contractual steps, our legitimate interests in operating and improving our business, and compliance with legal obligations.

5. Data Sharing

We may share your data with:

• Service providers -- third parties who assist us in operating our website or delivering services (such as hosting providers and analytics platforms), who are bound by confidentiality obligations
• Professional advisors -- lawyers, accountants, or auditors where required
• Authorities -- where we are required to do so by law or regulation

i8CLOUD is an ISO 27001:2013 certified organisation. All personal data is handled in line with our certified information security management practices.

6. International Transfers

Because we operate across the USA and India, your data may be transferred to and processed in countries outside your own. Where such transfers occur, we ensure appropriate safeguards are in place in accordance with applicable data protection law.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact form enquiries are typically retained for up to 24 months unless an ongoing client relationship exists.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain types of processing
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at [email protected].

9. Cookies

We use cookies on our website. For full details of how and why, please refer to our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.

11. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at [email protected].